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Customer Satisfaction
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Seminar Hours |
Breakfast 8:30 – Registration 8:45 am
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If you are a committee/task force chair, supervisor, office administrator, superintendent, manager, coordinator, or project lead then this seminar is for you! | |
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If you believe "how" people get along on the job is a significant part of getting any job done, then this seminar is for you! | |
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If you supervise a talented person but can't get access to that "talent" because of interpersonal problems between workers, then this seminar is for you! | |
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If you're an experienced supervisor or manager and would like to learn new ways to apply your skills in an interesting learning environment, then this seminar is for you! | |
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If you're a manager or supervisor with a new team that is not performing up to its potential, then this seminar is for you! | |
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If you're a manager, human resources/employee
services consultant, office administrator, supervisor, coordinator or
project/team lead and effective leadership is a career goal, then this seminar is
for you! |
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The Responsive Management: Line-Level Leadership® Workbook - 54 pages of leadership strategies and very important skills. (Retail - $30.00) | |
The Responsive Management: Line-Level Leadership® SkillCheck® - 40-page, bound 5"x4" mini-manual, containing all the skills -- Ideal for your briefcase, desk, glove box or pocket. (Retail - $13.00) | |
The S³®: Leadership Development Survey to help you monitor how you supervise. (Retail - $25.00) | |
The Pocket Prompt® - 3½" x 4½" laminated skill card ideal for quick reference when Receiving or Providing Negative Performance Feedback. (Retail - $4.00) | |
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The confidence to build a team where people get along and people get their work done. | |
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The skills to develop a work environment where you, the Leader, also enjoy going to work. | |
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At least one new acquaintance or colleague and maybe even a new friend. |
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Experience live demonstrations by the presenter. | |
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Learn five elements of managing any performance. | |
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Learn how to receive negative feedback and make it work for you and your team. | |
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Experience live rehearsals with other participants in a safe and effective learning environment. | |
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Learn how to develop purpose and values in your staff. | |
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Learn how to change your personnel interview to assess more effectively what causes most of your problems as a supervisor. | |
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Experience Catalyst® and better understand your strengths and weaknesses in thinking and communication. | |
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Learn how to analyze and prepare negative performance-feedback on interpersonal work issues. | |
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Learn how to provide negative performance feedback on interpersonal work issues | |
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Learn how to effectively manage an unreceptive team member. | |
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Learn how to effectively manage team meeting. |
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