On-Line
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Register for our one-day seminar
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RESPONSIVE MANAGEMENT™:
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2008 Spring & Fall Dates
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Customer Satisfaction
(1997) (1998) (1999)
(2000)
(2001)
(2002)
(2003) (2004)
(2005) (2006)
(2007)
(2008)
Seminar Hours |
Registration 8:45 am
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20% Talk
80% Action
Register now. We are keeping the training group small so each participant has the opportunity to work on their supervisory issue.
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This seminar is for you:
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If you are a committee/task force chair, supervisor, office administrator, manager, coordinator, or project lead then this seminar is for you! |
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If you believe "how" people get along on the job is a significant part of getting any job done, then this seminar is for you! |
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If you supervise a talented person but can't get access to that "talent" because of interpersonal problems between workers, then this seminar is for you! |
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If you're an experienced supervisor or manager and would like to learn new ways to apply your skills in an interesting learning environment, then this seminar is for you! |
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If you're a manager or supervisor with a new team that is not performing up to its potential, then this seminar is for you! |
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If you're a manager, human resources/employee
services consultant, office administrator, supervisor, coordinator or
project/team lead and effective leadership is a goal, then this seminar is
for you! |
What you will take back with you:
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The Responsive Management Workbook - 32 pages of supervisory strategies and very important skills. (Retail - $30.00) |
| The Responsive Management SkillCheck™ - 40-page, bound 5"x4" mini-manual, containing all the skills -- Ideal for your briefcase, desk, glove box or pocket. (Retail - $11.50) |
| The S³™: Leadership Development Survey to help you monitor how you supervise. (Retail - $25.00) |
| The Pocket Prompt™ - 3½" x 4½" laminated skill card ideal for quick reference when Receiving or Providing Negative Feedback. (Retail - $3.00) |
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The confidence to build a team where people get along and people get their work done. |
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The skills to develop a work environment where you, the supervisor, also enjoy going to work. |
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At least one new acquaintance or colleague and maybe even a new friend. |
What you will experience and learn:
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Experience live demonstrations by the presenter. |
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Learn five elements of managing any performance. |
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Learn how to receive negative feedback and make it work for you and your supervisee. |
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Experience live rehearsals with other participants in a safe and effective learning environment. |
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Learn how to develop purpose and values in your staff. |
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Learn how to change your personnel interview to assess more effectively what causes most of your problems as a supervisor. |
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Experience Catalyst® and better understand your strengths and weaknesses in thinking and communications. |
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Learn how to analyze and prepare for an interpersonal performance-feedback discussion with an employee. |
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Learn how to provide negative performance feedback on interpersonal work issues. |
2008 Customer
Satisfaction
2007 Customer Satisfaction
2006 Customer Satisfaction
2005 Customer
Satisfaction
2004 Customer
Satisfaction
2003 Customer
Satisfaction
2002 Customer
Satisfaction
2001 Customer Satisfaction
2000 Customer
Satisfaction
1999 Customer Satisfaction
1998 Customer Satisfaction
1997 Customer Satisfaction
Register Today!
On-Line Registration Form Mail/Fax Registration Form
Your Presenter
(Click for Brief Bio)
Rev: 10/22/08
