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2007 Public Seminars
Participating Technologies and
Industries:
Technologies of previous participants in this
valuable one day seminar: Accounting, Aging & Long-Term
Care, Alcohol & Drug Rehabilitation, Cable Communications, City Clerk,
Community College - Educational Outreach, Confidential Administrative Support, Consumer Affairs,
Contracts
Management, Corrections, Custodial Services, Early Childhood Education, Economic Assistance, Education Administration,
Educational Service District, Engineering (Civil, Chemical,
Construction, Electrical, Mechanical, Project, Records, Software, Structural),
Engineering Support,
Environmental Health & Safety, Family Services, Facilities
Services, Finance,
Financial - Branch
Operations, Fleet Management, Hospital Administration, Hospital Laboratory Services, Hospital
Patient Accounts, Hospitality, Human Resources, Human Services, Information Technology,
Medical Library Sciences, Manufacturing, Marketing, Ministerial,
Mental Health
Services, Office Administration, Parking Operations, Municipal Planning, Parks
& Recreation, Property Maintenance & Alterations, Public
Works Administration & Operations, Restaurant Management, Purchasing, Research & Evaluation,
Residential - Construction & Remodeling, Residential Programs (Children,
Youth, Special-Needs Adults), Right-of-Way/Real Estate, Salon and
Spa, Social Work, Survey, Toy Manufacturing
& Distribution, Trades, Training & Staff Development,
Municipal/County/State Transportation, Utilities, Vehicle & Equipment Maintenance, Wastewater Treatment, Word Processing, Gaming Regulation.

Responsive Management™:
2007 Public Seminars
Participant Evaluation Summary
Comments from Participants:
1. How satisfied are you that the information provided in this
seminar is relevant to the performance of your work or your organization?
Good practical skills I can use!
Very relevant and pertinent to my role as a supervisor.
Help with my feedback for problem employees.
The Interpersonal Performance Worksheet is very helpful (and useful!). I enjoyed
the discussion.
Help me a lot as one of the training weekend supervisor (Lead Staff).
It was awesome.
Hit a lot of key points to help me succeed.
This information is very thorough and will be useful to me as a new manager.
Very relevant especially giving negative feedback.
Skills provided that will be easy to use over and over again.
Fine.
Wonderful match to the work I do.
Excellent for use in dealing with challenging employees.
It helps a lot.
2. How satisfied are you that the information provided in this
seminar is sensitive to and positively responds to the differences between people?
The domino exercises were a great eye-opener to these kinds of issues.
Obviously.
I'm not sure what this would look like but I didn't notice a special situation during the presentation.
Again, skills presented are general in nature, making them very useable without
unnecessary concern for various differences in people.
Skills that I can apply right now -- which was very helpful.
Allows me to adapt these procedures for different communication styles.
Very satisfied.
3. How satisfied are you with your ability at this time to apply
the information covered in this seminar to your work or organization?
Great! I will be able to apply what I learned right away.
All the practice sessions were really helpful.
It is not something that can be changed instantly; it takes trial and error
practice.
I will need to practice.
(Page 29) Worksheet is very helpful and practical. I can see myself utilizing
this.
It taught me more on communication.
Yes, of course.
Really helped me to build more confidence.
With practice over time, I can see how this will make life much easier in
difficult situations with employees.
After practicing, I fully intend to use the tools provided.
The information is great. I will have to develop the comfort level in using it.
Experiential part was good.
I have three items to be addressed using these skills tomorrow.
4. How satisfied are you that you had sufficient opportunities to
participate?
I need more role plays to get past the discomfort.
Everyone participated at some point!
Will continue with co-workers.
Richard gave many opportunities to speak up and participate in the discussion as
well as participate with group members.
Yes, but it is a lot to grasp.
The Catalyst exercise was great. I will recommend that our organization consider
purchasing it for our internal trainings.
I felt there was always opportunity to participate at any time in/during the
presentation.
More than enough.
5. How satisfied are you that your questions were answered
adequately?
Instructor was very open to questions and good about clarifying.
Richard was open to any questions asked and encourage questions.
Yes, it was so nice.
Answered with great detail.
Dick, thank you. You are very helpful.
Extremely satisfied.
Dick took time to address questions thoroughly -- both mine and others.
Very satisfied, precisely to the point.
6. How satisfied are you that this was a good use of your time?
Very enjoyable; good information.
The day moved along quickly.
Very practical and useful.
Yes, it satisfies me.
Very productive.
I learned a lot today.
Excellent use of my time.
Glad I took the time to come. Hope I can convince others in my company to
partake.
Good.
These skills are useful in all areas.
Other -- What other training topics would you like to have
presented?
I would have enjoyed more practice in receiving and giving feedback.
Thank you very much.
Giving positive feedback as well as negative.
Do you do higher level?
Rev: 10/25/07
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