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2000 Public Seminars
Participating Technologies and
Industries:
Technologies of previous participants in this
valuable one day seminar: Accounting, Aging & Long-Term
Care, Alcohol & Drug Rehabilitation, Cable Communications, Consumer Affairs,
Early Childhood Education, Education Administration, Corrections, Engineering (Civil, Chemical, Electrical, Mechanical,
Records, Software, Structural),
Environmental Health & Safety, Family Services, Financial - Branch
Operations, Hospitality, Information Technology, Trades, Human Resources, Finance, Mental Health & Social
Services, Office Administration, Property Maintenance & Alterations, Public
Works Administrations & Operations, Restaurant Management, Purchasing, Research & Evaluation,
Residential - Construction & Remodeling, Salon and Spa, Toy Manufacturing
& Distribution, Utilities, Word Processing, Gaming Regulation.

Responsive Management®:
2000 Public Seminars
Participant Evaluation Summary

Comments from Participants:
1. How satisfied are you that the information provided in this
seminar is relevant to the performance of your work or your organization?
I am very much satisfied; it applies to my job.
Helpful to have areas defined and logically listed workbooks will be useful.
Fantastic! The examples and role playing were very useful to practice.
Examples were right on!
There was a lot of information presented. I'm glad you emphasized just a
few critical ones, i.e., interpersonal techniques.
Very satisfied.
One of the most practical supervisory classes I've attended.
I thought the information was relevant and well delivered.
I was shown new strategies of dealing with the art of supervision.
Very good. I probably need the extended version.
I felt I could have used more time and practice on techniques. Class was
great!
It was very helpful to see various issues and approaches.
As a new supervisor this was very informative and gives me a great place to
improve my skills.
Will help organize how to do difficult tasks.
One must really try to apply these new learned skills.
2. How satisfied are you that the information provided in this
seminar is sensitive to and positively responds to the differences between people?
This really impressed me -- unusual, in my experience.
American born, yes -- multi-cultural, not necessarily.
Information gathered is applicable to all with consideration to culture.
It takes in to account what and how to get to the root of the problem with
facts.
We discussed language issues which was interesting.
3. How satisfied are you with your ability at this time to apply
the information covered in this seminar to your work or organization?
I will try hard -- I will be challenged to approach feedback sessions with
context-content -- not so focused on solutions.
Looking forward to taking the information back and trying it.
Very satisfied but could use more seminars like yours.
I am anxious to try some of these new skills.
I think with a bit of review it will work very well.
Will still need to do work on providing feedback and practice.
I have real practical skills that were learned in the training.
I will have to work on it.
I hope to be able to use the information learned with my evaluations.
I will try it.
This is great information, but I'm not sure in my ability, but will try.
I will need to review and practice but found take home good references.
I can use this material to work out problems with employees.
4. How satisfied are you that you had sufficient opportunities to
participate?
A lot of information to cover in one day.
I would like to have had more opportunity to role-play.
[I] felt safe and had plenty of opportunities to share ides and role
play. Dick was great at listening, validating, and giving concrete
examples.
Very satisfied.
Very fun.
Felt heard; very interactive.
Small groups work great (for us) except for turning a profit (for you)!
I wish the training was two days.
5. How satisfied are you that your questions were answered
adequately?
Wonderful! I really enjoyed the question raised and the answers
provided.
Questions and answers given were adaptive to real life situations.
Answered all questions.
All my questions were answered adequately.
You know this information, no?
Direct and clear.
You are a great resource.
Very knowledgeable.
Very worthwhile. I enjoyed it.
6. How satisfied are you that this was a good use of your time?
Very satisfied. I have learned lots of skills.
Very valuable. I feel like I can return and begin to implement changes in
my management immediately.
Very satisfied.
Great balance between handouts, research and analytical information
(theoretical and practical).
I appreciate the small size of the group.
Prior training/exposure with your training so some of this was a repeat.
I learned new ideas to try at work.
Something we need to review many times.
Everything on management training is good.
Other -- What other training topics would you like to have
presented?
Skills to use with your direct supervisor.
When people give their example, could you give more of an extreme and least
responsive employee.
You did a great job with our unit. It has had lasting results.
Creation and use of good performance appraisal process of supervisee.
Advanced class and more of the same.
Dealing with difficult people.
Would like more of the same -- practice, practice, practice. Really
liked the assessment tool; hope to be able to use it better than the one we use
now. Give concrete areas for improvement and can easily develop action and
development plans.
Maybe the opportunity for the full session. I appreciated your setting the
tone of confidentiality and respect. Also for including other cultural
quotes as part of your training.
Meetings.
Further advanced packages -- brainstorming.
How to conduct meetings.
Class was fun and very informative. Also a good hotel to have your
trainings.
I like the idea of offering this to the crew of [organization].
Working with the legal system and employee rights.
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