Responsive Management®:
1999 Public Seminars
Participant Evaluation Summary

Comments from Participants:

1. How satisfied are you that the information provided in this seminar is relevant to the performance of your work or your organization?
Formula for receiving feedback will be very valuable.
Very relevant:  lots of good information that I can use.  Especially about interviews.
Good ideas to use as a supervisor.
Information is usable -- easy access.
I've learned good structured points in approaching and solving a problem.
Learned how important feedback is between me and my employees.
Very relevant and helpful.
I really appreciate the role-plays.
The examples used are very beneficial; it helps the participation from the entire group.
I can use it in every department (even at home).
Great refresher; have been trying to use Skillcheck for several years now.
Very relative and informative.
Good information. I like the framework. I'd like to hear more about the extended program and get into more detail.
Very relevant -- implementation will require persistence.
Good use of working through examples we chose.
Helped me organize in my mind information I knew.
I really like your approach -- kept everyone totally engaged and no nonsense!
Very helpful.
Very informative; information can be used at work.
Tools to take back [were] very helpful.
The information is very relative, the application will take more practice.

2. How satisfied are you that the information provided in this seminar is sensitive to and positively responds to the differences between people?
Yes.
Tried and true skills and tools.
Learning how to communicate positively and clearly are important factors for the employees.
Great jumping board to address long standing issues.
Excellent!
May need more emphasis; good, however, at emphasizing the business element versus "personality".
Very adoptable to differences between people.
Positive communication skills in difficult situations.
Useful tools.
The focus of the procedure is o changing behavior in a non-confrontational manner.

3. How satisfied are you with your ability at this time to apply the information covered in this seminar to your work or organization?
It will take some time to process all the information.
Assisted me to deal with present "problem"/issues at my work.
Yes I can.
Appreciate the need for support and coaching.
I need to read the manual and practice the information I learned today.
Nervous, but motivated.
Very relevant.
Helpful in evaluating what to change.
I'm going to try to use it at least three times each week.
Have practical experience with these concepts already -- and needed the refresher.
[I] need practice.
I can use the negative feedback model tomorrow.
I will need to review it.
Practice, practice, practice.
Gave us tools -- it all takes practice.
I am limited by my own fears of retribution.
I will have to practice this.
Have information to apply to work situations, giving feedback.
Comfortable with trying to apply the tools.
I need more practice, but I intend to put it to use.

4. How satisfied are you that you had sufficient opportunities to participate?
Smallness of group makes participation easier.  Lots of good ideas shared.
Lots of good participation/low attendance helps.
Every opportunity.
It was very interactive approach, which helped to visualize different points of view.
I found out during my participation today that interpersonal skills are very difficult to use and learn.
Provides equal opportunity for all to participate.
I always make my own opportunities to participate; however, Dick is very good at drawing out responses from ALL participants.
Very satisfied for a 6-hour course.
Good group process and discussion.
Very good -- encouraged participation.
I like all the interactive activities.
Group exercises were good.
Had enough opportunities to participate.
Very interactive. Few workshops offer this level of interaction and participation.
Good directions, very demonstrative of how the tools may be used.
The instructor provided ample opportunity for participation.

5. How satisfied are you that your questions were answered adequately?
Presenter very open to and encouraging of questions.
Didn't ask questions -- others were answered.
Very open to all questions.
Provided a "real life" response.
Clear, concise, thorough.
Some systemic problems seem too large to address.
Very adequate.
Questions [were] all answered adequately.
My questions all relate to bettering my application of the methods described.

6. How satisfied are you that this was a good use of your time?
I gained a lot of knowledge and ideas I can use.
Yes.
Extremely helpful -- you kept bringing people back on target.
Could have spent longer -- time flew!
Good to know my strengths and weakness.
I feel I really needed to get a better way of handling negative feedback and this was perfect.
I need all the help I can get!
I would have liked more detail, but realize we only had a short time.
I would like to get the "Full Monty".
Learned a lot.
It will help me.
Excellent use of time.
I really enjoyed it and learned a lot.
Thank you for the information.

Other -- What other training topics would you like to have presented?
I would like to take a longer course.
Thank you!
I would like to take the entire 18-hour course.
How to deal with difficult employees.
I would like to spend a bit more time on practicing delivery of negative feedback.
How to present problems between manager and supervisors.
Am very interested in your upcoming group seminars/training.
More of everything and more often. I need to start every week with this course.
[I would like to see more on] Disciplinary procedures, handling irate citizens.
Very much liked the exercises. They highlight the importance of communication and how we communicate.
I would like to know what other opportunities are available.