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Life Line
Line-Level Workgroup Conflict Intervention

At times, businesses, organizations and their subunits operate at their most efficient and effective and still at other times the reverse. Cycles are part of the life of organizations. The goal often is to maximize peaks and minimize valleys; to produce steep slopes leading to high peaks on “up legs” and gradual slopes with shallow valleys on “down legs.”

A high potential for conflict exists during these cycles as resources increase, decrease and are realigned. Factors contributing to the intensity of these "peaks" and "valleys" in organizational cycles are:

  • Leadership breakdowns

  • Changes in Market Interest in Product/Service

  • Decreases in performance quality

  • Employee "personality" problem

  • Failure of performance monitoring and feedback systems

  • Leadership/Personnel Changes occurring too often or not often enough

  • Legislative/Legal changes or challenges

  • Raw materials availability

  • Technology change

  • Value change

  • Weather

  • Workforce availability

  • Workforce skill level

A skilled external facilitator can often effectively create positive movement through the conflict allowing the organization to focus its efforts and energy on customers and their needs. Life Line™ provides three key advantages: 1) conflict will decrease; 2) performance will improve; and, 3) workgroups acquire the skills used by the facilitator for organizational maintenance.

 

Life Line Intervention Protocol

Rev:  12/30/21
 

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Responsive Management Systems®
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Richard.Baron@responsivemgt.com
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