Facilitating Introduction of a Quality Improvement System to the Organization

Assisting Organization Staff with Indicator Data Definition, Collection, Display and Analysis

Coaching Organizational Management in Intra/Inter Unit Data Management and QA Meetings

Developing a Senior Management Organizational Quality Index

Improving Services to Consumers

Initiating and Strengthening Organizational Continuous Improvement Efforts

Developing the Individual Employee

Enhancing the Organization's Ability to Survive Transition and Succession

Integrating Operations and Support Organizational Functions

Developing Organizational Participation, Self-Direction and Collaboration

Employee Achievement as well as Accountability

People and Services as well as Products, Measurement and Monitoring

Data Collection and Analyses Meaningful to Both Senior Management and Operations or Service Level Staff

Staff and Mission Accountability

Improve consumer options

Enhance employee personal development

Develop a mission connection

Strengthen staff analytic skills

Foster collaborative and self-reliant work groups

Stabilize transition

Maintain staff and mission accountability

Create a "best practices" archive

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Responsive Management Systems^™
email Richard@responsivemgt.com.
5704 NE 71st St., Seattle, WA 98115
Phone/FAX: (206) 523-4603
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