Responsive Management Systems

. . . Making Quality Happen

Organizational Assessment

To assess the potential value of Responsive Management for your organization, read each of the following forty-two issue statements and use the four-point scale below in your review. Write on the line to the left of each statement a rating of:

1 - IF...NOT OF CONCERN

2 - IF...OF MILD CONCERN

3 - IF...OF MODERATE CONCERN

4 - IF...OF SERIOUS CONCERN

Ratings

  1. _____ Safety is...
  2. _____ Quality of work is...
  3. _____ Quantity of work is...
  4. _____ Employee implementation of job performance feedback is...
  5. _____ Relationship with customers/consumers is...
  6. _____ Employee responsiveness to job direction or job performance feedback is...
  7. _____ Co-worker relationships are...
  8. _____ "Isms" (gender, race, ability, sexual orientation, age, religion) are...
  9. _____ Complaining and griping are...
  10. _____ Work purpose and meaningfulness are...
  11. _____ Care of equipment/property is...
  12. _____ Employee-management relations are...
  13. _____ Stress due to employee work-problems is...
  14. _____ Gossip is...
  15. _____ Respect for diversity and difference is...
  16. _____ Job dissatisfaction is...
  17. _____ Dress/attire/hygiene are...
  18. _____ Efficient use of resources needed for job tasks is...
  19. _____ Mis-hires (employees not working out) are...
  20. _____ Effectiveness with difficult employees is...
  21. _____ Amount of time consumed with difficult employees is...
  22. _____ Employee transfers are...
  23. _____ Use of corrective action is...
  24. _____ Punctuality and timeliness (work arrival, task completion) are...
  25. _____ Turnover is...
  26. _____ Absenteeism is...
  27. _____ Use of sick leave is...
  28. _____ Efficiency and effectiveness of meetings is...
  29. _____ Level of participation in meetings is...
  30. _____ Problem analysis skills and development of effective solutions are...
  31. _____ Level of participation in work-problem analysis...
  32. _____ Analysis for long term impact is...
  33. _____ Vertical integration and communication are...
  34. _____ Horizontal integration and communication are...
  35. _____ Openness to change is...
  36. _____ Flexibility in operations is...
  37. _____ Probationary process is...
  38. _____ Annual Performance Review process is...
  39. _____ Attention paid to employee assets or strengths is...
  40. _____ Cooperative and effective work-teams
  41. _____ OTHER
  42. _____ OTHER

The sum of your ratings across all issues is: ______

If your total is . . .

. . . 33-48 = Responsive Management might be helpful at strengthening current operations.

. . . 49-60 = Responsive Management would help with improving prevention strategies.

. . . > 60 or more than two statements rated "4" = Responsive Management would be effective resolving the concerns.

 

 

 
Rev:  04/10/07
 

 

 

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Responsive Management Systems
email Richard@responsivemgt.com.
5704 NE 71st St., Seattle, WA 98115
Phone/FAX: (206) 523-4603
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