Responsive Management Systems^™

. . . Making Quality Happen

Organizational Assessment

To assess the potential value of Responsive Management^™ for your organization, read each of the following forty-two issue statements and use the four-point scale below in your review. Write on the line to the left of each statement a rating of:

1 - IF...NOT OF CONCERN

2 - IF...OF MILD CONCERN

3 - IF...OF MODERATE CONCERN

4 - IF...OF SERIOUS CONCERN

Ratings

1. _____ Safety is...
2. _____ Quality of work is...
3. _____ Quantity of work is...
4. _____ Employee implementation of job performance feedback is...
5. _____ Relationship with customers/consumers is...
6. _____ Employee responsiveness to job direction or job performance feedback is...
7. _____ Co-worker relationships are...
8. _____ "Isms" (gender, race, ability, sexual orientation, age, religion) are...
9. _____ Complaining and griping are...
10. _____ Work purpose and meaningfulness are...
11. _____ Care of equipment/property is...
12. _____ Employee-management relations are...
13. _____ Stress due to employee work-problems is...
14. _____ Gossip is...
15. _____ Respect for diversity and difference is...
16. _____ Job dissatisfaction is...
17. _____ Dress/attire/hygiene are...
18. _____ Efficient use of resources needed for job tasks is...
19. _____ Mis-hires (employees not working out) are...
20. _____ Effectiveness with difficult employees is...
21. _____ Amount of time consumed with difficult employees is...
22. _____ Employee transfers are...
23. _____ Use of corrective action is...
24. _____ Punctuality and timeliness (work arrival, task completion) are...
25. _____ Turnover is...
26. _____ Absenteeism is...
27. _____ Use of sick leave is...
28. _____ Efficiency and effectiveness of meetings is...
29. _____ Level of participation in meetings is...
30. _____ Problem analysis skills and development of effective solutions are...
31. _____ Level of participation in work-problem analysis...
32. _____ Analysis for long term impact is...
33. _____ Vertical integration and communication are...
34. _____ Horizontal integration and communication are...
35. _____ Openness to change is...
36. _____ Flexibility in operations is...
37. _____ Probationary process is...
38. _____ Annual Performance Review process is...
39. _____ Attention paid to employee assets or strengths is...
40. _____ Cooperative and effective work-teams
41. _____ OTHER
42. _____ OTHER

The sum of your ratings across all issues is: ______

If your total is . . .

. . . 33-48 = Responsive Management might be helpful at strengthening current operations.

. . . 49-60 = Responsive Management would help with improving prevention strategies.

. . . > 60 or more than two statements rated "4" = Responsive Management would be effective resolving the concerns.

Rev:  04/10/07